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Browser |
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A web browser is a software application for retrieving, presenting, and traversing information resources on the World Wide Web. The major web browsers are Internet Explorer, Mozilla Firefox, Apple Safari, Google Chrome, and Opera. |
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Caller ID |
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Caller ID is a phone service feature that allows the recipient of a phone call to see the phone number of the originating caller (person). |
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Call Forwarding |
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Call Forwarding is a phone service feature that allows the customer to have their phone number to ring on another phone number (for example, you can forward your home phone number to your cell number if you know you are going to be away from home). |
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Conference Call |
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Conference Call is a telephone call that connects three or more lines so that people in different locations can communicate and exchange information by voice. A CY.TALK® Conference Call can be created either from your CY.TALK® phone or from web-interface and can host up to 24 participants, at CY.TALK® preferential rates. |
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Cookie |
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Cookie is a small file placed automatically on a member's hard disk, as by a website or online service, for the purpose of storing information about and recognizing the member to customize interactions with him/her. |
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Digital Receptionist |
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Digital Receptionist, also known as IVR, is a phone technology that allows a computer to detect voice and touch tones using a normal phone call. The IVR system can respond with pre-recorded or dynamically generated audio to further direct callers on how to proceed. IVR systems can be used to control almost any function where the interface can be broken down into a series of simple menu choices. Once constructed IVR systems generally scale well to handle large call volumes. |
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Download Speed |
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Download speed refers to how quickly a file can be downloaded from a remote source. To "download" something means to obtain it on your computer, usually through the Internet. This is typically from a website that has the file that you want, or from another member that allows you to download the file directly from them. The download speed is measured by how much of the file is transferred to you over a certain amount of time. To enjoy our services the “Test your connection page” will measure if you have sufficient download speed to sustain a good quality call. |
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GSM |
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GSM (Global System for Mobile communications: originally from Groupe Spécial Mobile) is the most popular standard for mobile phones in the world. GSM is used by over 3 billion people across more than 212 countries and territories. Its ubiquity makes international roaming very common between mobile phone operators, enabling subscribers to use their phones in many parts of the world. |
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Internet Phone |
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A telephone used to make call through the internet instead of using regular phone line. It converts voice into IP packets and vice versa for voice over IP (VoIP) telephone service. CY.TALK® Internet phone does not require a computer to function, and it is used exactly like a regular phone. |
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Internet Telephony |
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Internet telephony refers to communications services — voice, facsimile, and/or voice-messaging applications — that are transported via the Internet, rather than the public switched telephone network (PSTN). The basic steps involved in originating an Internet telephone call are conversion of the analog voice signal to digital format and compression/translation of the signal into Internet protocol (IP) packets for transmission over the Internet; the process is reversed at the receiving end. |
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IP address |
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An IP (Internet Protocol) address is a unique identifying address given to every computer or device connected to the internet. It is made up of four sets of numbers with each set separated by a dot. Each set of numbers is between 0 and 255. Computers accessing the internet are a temporary IP address by their ISP. |
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ISP |
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Internet service provider, a company that provides internet connectivity to its customers. |
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JavaScript |
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A popular scripting language that is widely supported in Web browsers and other Web tools. It adds interactive functions to HTML pages, which are otherwise static, since HTML is a display language, not a programming language. |
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Phone adapter |
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It is a device that connects regular telephones to CY.TALK® internet telephony services. It is a small box that sits between your home phone and the internet. It can be also connected to your PBX like any regular phone line would. We carry adapters form 2 and 8 lines. |
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Phone Credit |
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The balance on the member’s account. Phone credit is used to pay the calls and purchase other services and hardware provided by CY.TALK®. |
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Screen Resolution |
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The pixel width and height a computer's screen supports. CY.TALK® web interface requires a minimum of 1024x768 to enjoy its full features. |
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SMS |
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Short Message Service or Silent Messaging Service (SMS) is a communication service standardized in the GSM mobile communication system, using standardized communications protocols allowing the interchange of short text messages between mobile telephone devices. With the CY.TALK® SMS service you can send SMS with unlimited length (10 SMS at a time) by just pasting text in the message area and to an unlimited number of members in one time (up to 100 numbers). It is useful to announce news and events. |
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SSL |
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For maximum member account security, the connections to CY.TALK® member areas are secured by SSL. SSL (Secure Sockets Layer) - a cryptographic protocol which provides secure communications on the Internet. |
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Upload Speed |
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The upload speed refers to the speed per second at which you can upload to the web. ADSL broadband packages have slower upload speeds than download speeds as most people with home broadband packages don’t need to upload much to the internet. This means that common upload speeds of 256kb are usually perfectly adequate, although some home broadband packages do have upload speeds of up to 448kb or even higher. Typically, business broadband packages will have faster upload capabilities. To enjoy our services the “Test your connection page” will measure if you have sufficient upload speed to sustain a good quality call. |
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Voucher |
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It is a top-up card you can use to recharge your telephony structure members or other CY.TALK® members and pay for the services. Voucher of different face values are available. An ideal gift. |
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